Privacy Policy

Information you provide directly. When you fill out a form, create an account, or communicate with us, you may provide your name, email address, phone number, date of birth, state of residence, employment and income information, and details about your financial situation and goals.

Information about your holdings. If you ask us to analyze a concentrated stock position, you may tell us the ticker, the value of the position, its cost basis, and your state of residence. You provide these figures yourself. We do not connect to your brokerage account and we do not receive or store your account login credentials.

Files you upload. You may be able to upload files through our platform, such as tax returns, pay stubs, or account statements. We store them to provide our services to you.

Automatically collected information. Like most websites, we collect standard technical information such as IP address, browser type, device information, and pages visited. We use first-party cookies that are necessary for the site to function, including keeping you signed in and remembering your progress through our forms. Our website analytics do not use cookies and do not track you across other sites.

Session replay and product analytics. We use a third-party service that records browsing sessions as a replay of on-screen activity, such as pages viewed, where you clicked, and what you typed into forms. We use these recordings to diagnose technical problems and to understand how people navigate our site and platform so we can improve them. We configure this service to mask sensitive on-screen information, and we never record passwords. Recordings are retained on a limited schedule, are not used for advertising, and are not sold.

Communications. If you communicate with us by text, email, or through our platform, we retain those communications.

We use your information to:

• Respond to your inquiries and schedule consultations
• Provide, operate, and improve our platform and services
• Analyze a concentrated stock position using figures you provide
• Communicate with you about your inquiry, appointments, onboarding, and account
• Comply with legal, regulatory, and recordkeeping obligations
• Protect against fraud and unauthorized access

We do not sell your personal information.

If you provide your phone number and consent to receive text messages, we may send you recurring automated text messages about your inquiry, scheduling, appointment reminders, and onboarding. Consent is not a condition of purchase and is not required to schedule a consultation or to become a client. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get assistance by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to any third party.

We share personal information only in these circumstances:

Service providers. We use third-party providers to operate our business, including cloud hosting and data storage, messaging and communications, scheduling, and analytics and error monitoring. These providers process data on our behalf and are not permitted to use it for their own marketing.

Legal and regulatory. We may disclose information when required by law, regulation, subpoena, or regulatory examination, or to protect the rights, safety, or property of Forward Wealth LLC or others.

Business transfers. If Forward Wealth LLC is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to this policy.

We do not share your personal information with third parties for their own marketing purposes.

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and secure infrastructure. No system is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as needed to provide our services and as required by applicable recordkeeping laws. Investment adviser regulations require us to retain certain records for extended periods even after a relationship ends.

• Text messages: Reply STOP to any message to opt out.
• Email: Use the unsubscribe link in marketing emails or contact us.
• Account information: You can review and update your profile information in the platform, or contact us for assistance.
• Cookies: You can adjust your browser settings to limit or block cookies, though some site features may not function properly.

Depending on your state of residence, you may have additional rights, such as the right to access, correct, or delete personal information we hold about you, and the right to know what categories of information we collect and how we use them. To exercise these rights, contact us at support@forwardwealth.com. We will verify your identity before responding and will not discriminate against you for exercising your rights.

Note that as a financial services provider, some information we hold is subject to regulatory retention requirements and exemptions under state privacy laws, which may limit our ability to delete certain records.

Our services are not directed to anyone under 18, and we do not knowingly collect personal information from children.

We may update this policy from time to time. We will post the updated version here with a revised date. Material changes will be communicated to active clients.

Questions about this policy or your information: